Branded Online Ordering for Busy Restaurants

Nibble™ helps restaurants accept direct online orders through a branded ordering experience that works from the restaurant's existing website. Customers can browse the menu, customize items, choose pickup or delivery, schedule an order, and pay online from their phone, tablet, or computer.

Why Direct Ordering Matters

Keep More Revenue and Own the Customer Relationship

Third-party delivery marketplaces charge high commissions that cut into restaurant margins with every order. Nibble™ gives restaurants a direct channel — orders come through the restaurant's own website, payments go directly to the restaurant, and the customer relationship stays where it belongs.

  • Reduce dependence on high-commission third-party marketplaces
  • Keep the restaurant's branding and customer data
  • Accept direct pickup and delivery orders through the restaurant's own website
  • Manage menus, promotions, and orders without a marketplace intermediary
Waiter taking an order in a warm-lit restaurant, holding a tablet beside a wooden counter.

What's Included

Everything Your Restaurant Needs to Take Orders Online

Nibble™ online ordering comes with the tools to build, manage, and grow a direct ordering channel — from the first menu item to your hundredth order.

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Branded Ordering Site

A fully branded online ordering page that looks and feels like your restaurant.

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Mobile-Friendly Ordering

Optimized for phones, tablets, and desktop browsers so customers can order from anywhere.

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Pickup and Delivery

Offer curbside pickup, in-store pickup, and delivery options from a single ordering flow.

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Scheduled Orders

Let customers place orders in advance so your kitchen can prepare accordingly.

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Menu and Modifier Management

Build and update your menu, categories, modifiers, and item options from one dashboard.

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Secure Online Payments

Accept credit cards and digital payments safely and reliably with every order.

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Promotions and Offers

Create discount codes, limited-time offers, and targeted promotions to drive more orders.

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Customer Accounts

Allow customers to save their info, reorder favorites, and track their order history.

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Loyalty Options

Reward repeat customers with points, perks, or custom loyalty programs.

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Order Notifications

Keep customers and staff informed at every stage of the order process.

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POS Integration Options

Connect online orders directly to many popular restaurant POS systems.

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Reporting and Order History

Review sales data, order trends, and customer behavior from your dashboard.

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Catering Ordering

Accept larger catering orders online with custom menus and lead-time scheduling.

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Multi-Location Support

Manage online ordering across multiple restaurant locations from one account.

Hand holding a smartphone showing a restaurant menu, with a laptop displaying the same menu in a café.

The Customer Experience

Ordering That Feels Like Your Restaurant

When a customer taps your online ordering link, they land on a branded experience built around your menu, your colors, and your restaurant's name — not a third-party marketplace. The ordering flow is clean, fast, and optimized for mobile so customers can place their order in seconds, whether they're ordering ahead from home or standing in line.

  1. Customer visits the restaurant's website and taps the order button
  2. Browses the branded menu and customizes their item
  3. Selects pickup, delivery, or a scheduled time
  4. Pays securely and receives order confirmation

Available on any device. Web-based so no app download required. No marketplace fees between you and your customer.

Common Questions

Questions About Direct Online Ordering

Here are answers to questions restaurant owners commonly ask before adding direct online ordering.

  • How long does it take to set up online ordering?

    Most restaurants can have their branded online ordering experience live within a few days of completing their menu setup. Nibble™ assists with menu configuration, ordering options, and testing before launch so the process is straightforward.

  • Does Nibble™ charge per-order commissions?

    Nibble™ does not charge per-order commissions the way third-party marketplaces do. Our goal is to help restaurants keep more of the revenue from every direct order. Pricing details are discussed during your consultation.

  • Can I manage my own menu and hours?

    Yes. Restaurants have full control over their menu, item availability, modifiers, pricing, operating hours, and ordering options. Updates can be made directly from the management dashboard at any time.

  • Will customers actually use direct online ordering?

    Customers increasingly prefer to order directly when the experience is fast, branded, and easy to find. Restaurants that promote their direct ordering link through their website, social media, and in-store signage typically see strong adoption. Nibble™ can help with guidance on encouraging direct orders.

Ready to Start Taking Direct Orders?

See how Nibble™ can help your restaurant accept more direct orders, improve the

customer experience, and reduce dependence on third-party marketplaces.